Keith Hagen – ICI Senior Vice President

St. Petersburg, FL, July 15, 2020: ICI Consulting, a frontrunner in bank and credit union core processing advice, announced today that Keith Hagen has joined the firm as Senior Vice President.  Keith brings many years of Core Processing, Financial Institution, and leadership experience to ICI. Keith has spent 45 years in the financial services industry working in various capacities, including 17 years at SunTrust Bank, Senior Operational roles in community banking, 24 years with Fiserv as Vice President of Client Services, Vice President of Account Management, and most recently acting as a Client Partner for mid-tier clients.

“I’m elated to join ICI Consulting and partner with this team and our clients to bring quality and cost efficient core vendor relationships.  The core vendor relationship is one that is complex and costly; essentially impacting not only customer and member services but also the financial performance of an FI.  Joining a team with depth of 600+ years of experience in the financial industry was the right choice for me.  I look forward to serving many friends and acquaintances from my years in the industry,” said Keith.

“Keith’s client focused reputation and deep financial industry expertise make him an excellent addition to our team,” said Greg Schratwieser, President and CEO of ICI Consulting. “He has a vast amount of core vendor experience and we are delighted to have an SVP of his caliber join the company. We expect Keith to apply his expertise to benefit our current and future clients,” continued Schratwieser.

About Keith Hagen

Prior to joining ICI, Keith held various positions at SunTrust, in Community Banking, and with Fiserv. In those roles, he worked with hundreds of banks to create lasting relationships, and a trusted advisor to many.  He can be reached at or 770-826-2020.

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