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FAQs

questions

  1. Who is ICI?
  2. If we retain the services of ICI, what can we expect from that consultant in terms of Bank Industry experience ?
  3. On what Bank Applications does ICI Consult?
  4. How does ICI charge for its consulting services?
  5. Does ICI Charge for Exploratory Meetings?
  6. What is so different about ICI Consulting?
  7. What is the geographic coverage of ICI Consulting?
  8. How many consultants does ICI have on staff?
  9. How can ICI benefit our organization?

Who is ICI?

A. ICI Consulting Services was founded in 1994. ICI is a consulting firm focusing on the Bank Technology industry. This concentration enables ICI to objectively cost justify, evaluate, recommend and implement in-house and / or outsourcing solutions for our clients.

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If we retain the services of Ici, what can we expect from that consultant in terms of bank industry experience?

A. ICI consultants have an average of 20+ years experience in the financial industry. Our consultants are professional, ethical and totally objective on vendor decisions. Our Clients rely on us to save them executive time and money and most importantly to avoid poor decisions.

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On what bank applications does ici consult?

A. ICI consultants have cost justified, evaluated and implemented the following bank applications:

  • Core Processing

  • Payment Processing: Exchange, Remote Capture, Archive and Float

  • Online Banking

  • Internet Security

  • Fraud Assessment

  • Acquisition Integration

  • Cash Management and Treasury Services

  • COLD and Document Imaging

  • Mobile Banking

  • Debit and Credit Card Processing

  • Remittance Processing and Lockbox

  • Commercial and Retail Lending Systems

  • Convert Bank Branches from Online To POD

  • Networks

  • Wire Transfer

  • Retail Delivery: ATM, Teller and Platform

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how does ici charge for it consulting services?

A. ICI Consulting offers multiple engagement options:   

  • Fixed Pricing Approach: These engagements typically have a well defined scope in terms of duration and deliverables.  Examples might include: Strategic Assessments, Business Cases, Vendor Evaluations and Contract Negotiations.

  • Time and Materials Approach: For projects where the scope and deliverables are less-defined. These engagements can be contracted at an hourly, weekly or monthly rate.

  • Retainer Strategy: Provided on a monthly, quarterly or annual basis.  This approach allows the client access to ICI Consulting resources via web, telephone and/or onsite for the time period specified.

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does ici charge for exploratory meetings?

A. No, ICI will typically not charge for exploratory meetings, webcasts or conference calls. We consider exploratory meetings and discussions part of ICI’s marketing costs.

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What is so different about ici consulting?

A. ICI Consulting differentiates itself from other companies offering similar services, as follows:

  • ICI offers the skills and knowledge of the entire firm gained from nearly 300 client engagements. This real world knowledge provides our clients with tremendous breadth of experience and insight versus “theory” or thirty thousand foot “industry trends”.  Each day, our consulting team is in the trenches assessing, evaluating or converting technologies that are vital to health of a financial institution.

  • ICI is a firm that is dedicated to the financial industry.  This focus allows us to concentrate on our client’s challenges, while staying current on the financial services industry and its technological advances.

  • The ICI Management Team is comprised of former financial industry vendors and banking executives. With this banking experience, we can truly understand our bank and credit unions client’s needs and goals.  The vendor background enables ICI consultants to negotiate a superior price with meaningful and long range contractual terms.

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what is the geographic coverage of ici consulting?

A. ICI has completed engagements in 46 U.S. states and on 4 continents.

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how many consultants does ici have on staff?

A. ICI currently has 13 Partners, Senior Consultants and support staff members.

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how can ici benefit our organization?

A. ICI typically provides the following benefits to Banks and Credit Unions across our Business Case, Strategic Report, Vendor Evaluation and Implementation services:

  • Identify the best solutions for our clients.

  • Provide the inside track on what vendor solutions work and which technologies do not perform well.

  • Secure competitive prices on software, hardware, maintenance, supplies and outsourcing services.

  • Position client for the best installation and support commitments via a comprehensive RFP and binding proposals from vendors.

  • Save valuable executive time by substantially reducing the business case, evaluation and implementation time periods.

  • Focus: short learning curve to understand your operation.

  • Experience: ICI has worked with hundreds of technology operations throughout the world.

  • Separate fact from sales optimism.

  • Low cost alternative to large consulting firms.

  • Negotiate a thorough and solid contract, meeting your long-term needs.

  • Streamline the conversion or implementation process.

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