“In this difficult economic time, we were a bit skeptical about spending funds on an outside consulting firm. Ultimately, your staff helped Commerce Bank save over $1,500,000, plus we added a number of new applications. ICI provided us with true insight into the vendor nuances and expedited the examination process.”
James Belliveau
Executive Vice President, Commerce Bank
“DuPont Community Credit Union would like to thank ICI for your assistance on the business case, vendor evaluation and implementation phases of our check imaging project. Thanks to ICI, our objective of selecting and converting a check imaging solution in a painless manner has been achieved. Your business case and strategic recommendation report correctly indicated that we needed to bring our check imaging operation in-house. This robust system will enable us to offer a higher level of member service.”
Gerald Hershey
President, DuPont Community Credit Union of Waynesbororo, VA
“ICI performed a Back Office Assessment and Strategic Recommendations Report. ICI performed a thorough SWOT (Strengths, Weaknesses, Opportunities and Threats) exercise. ICI reviewed our core and ancillary contracts, identified our technology gaps, best practices, short term / immediate saving areas, where investments may be required and made personnel recommendations.”
David Brock
President, Provident Bank
“The Business Case and Total Cost of Ownership Report (TCO) that you drafted on our behalf assisted us in thoroughly and accurately assessing and comparing the vendor capabilities and pricing. ”
Tony Schoen
CFO,
First Savings of Clarksville Indiana
“ICI helped us helping us develop a strategy and a direction for the implementation of Image Exchange/Check 21. ICI helped us determine the software and hardware equipment needed to improve workflow, quality and throughput over our current remittance and mail deposit processing system.ICI used their knowledge base and experience to develop a Request for Pricing ( RFP) which will be sent to several selected Check Image Exchange Vendors. ICI was the point of contact for vendors during this response phase and they also read and scrutinize all vendor responses. ICI negotiated the final contract terms and pricing in conjunction with SDFCU. ICI was in the best position to negotiate on our behalf with vendors because of their expertise in this field.”
Alfie Bruno
COO, State Department FCU of Alexandria, VA
“Thank you very much for the
service that you and your consultants provided us during
the Core Processing vendor evaluation.
The Total Cost of Ownership (TCO) model that your
consultants customized for HarVest Bank of
Ronald Wills
Senoir Vice President,
The HarVest Bank of Marykand
“When converting to a new Core Processing platform, there is a long list of things to do within the back office operation and throughout all departments of NCB. The successful conversion result was achieved by constructing a thorough Project Plan that identified critical mile stones and kept the core vendor and our staff on schedule.”
Kathleen Luzik
Chief Operations Officer,
NCB Bank
“As a community bank, we were skeptical about spending any funds on an outside consulting entity. However, your people helped Peoples Bank save many times the actual consulting fee and you gave us true insight into the vendor differences. Part of our decision to use ICI Consulting was based upon your reputation for objectivity. Because ICI does not have financial relationships with any hardware, software or outsourcing vendors, it made our consulting decision much easier.”
Jared Manatt
Vice President, Peoples Bank
“We have enjoyed the relationship we have built with ICI both during our Core Outsourcing study and our Check Imaging evaluation / implementation. I am sure there will be future projects for which we will need your assistance.”
Sherri Marstiller
Senior Vice President and COO, Citizens Bank
"In the time that we have worked with ICI we have found them to be
professional, responsive and an expert in the field of
Bank Technology. We
highly recommend ICI Consulting."
Joseph W. Hanson
Executive Vice
President, TD Banknorth
Our search for a long-range
solution to our Core Processing operation was
streamlined and greatly enhanced through the highly
professional efforts of your staff.
ICI’s knowledge and insight of the Core
Processing industry and vendors enabled us to identify
the best solution to meet our long-term needs while
saving us countless hours of investigation.
In short, we would be happy to recommend ICI to
any financial institution examining Core Processing
Systems.
George MacDonald, President and
Waterbury CT
On behalf of the Allfirst Bank
decision team, I wish to thank ICI for your assistance
on our check imaging evaluation.
Selecting the correct vendors to meet our imaging
needs was critical to the long-term success of our check
processing and cash management operations.
By having ICI involved, we saved literally
millions of dollars on hardware, software and
maintenance services.
Your knowledge and insight of the imaging
industry and vendors enabled us to: build a conservative
check imaging business case, identify the best solution
to meet our long term needs and you saved us countless
hours of investigation.
William Fitting, Senior Vice President
Allfirst Bank
“Over the past 2 years, ICI’s scope
of project management included:
Business case, vendor evaluation, selection and implementation of check image archive and POD system with remote branch image capture
Build-out, relocated, expanded operational facility
Five bank consolidation/conversion efforts to one core processing system
Conversion from an online real time workflow to a POD workflow
Vendor evaluation of our loan origination system”
"Our objective of completing our consolidation efforts with limited impact on the customer and in a timely and cost-effective manner was made possible due to the partnership formed with ICI.”
Pacific Northwest Bank
ICI’s realistic and factual driven
Business Case was crucial to our efforts to show our
Board of Directors that check image was a necessary
investment if we intended to remain the primary supplier
of item processing services to the credit unions in our
defined market.
Your assistance to CSI during our vendor
evaluation proved to be extremely beneficial.
ICI’s understanding of our specific business
requirements provided for the development of a Request
For Proposal that addressed our specific needs.
Your knowledge of our needs translated into
insightful questions, which enabled CSI to better
understand the manner in which competing vendors planned
to address our unique requirements. Your
partnership approach allowed CSI to evaluate what the
vendors were actually offering and in turn make an
objective decision that best met our strategy. Please do
not hesitate to have your prospective clients contact me
to verify ICI’s excellent service and the ability to
deliver.
Jerry Keenan, Senior Vice President
Georgia Credit Union Affiliates
ICI assisted us in identifying the best solution, securing a completive price and expediting the decision making process. We also secured excellent contractual terms, performance conditions and service level agreements with financial penalties. ICI gave us the inside scoop on the vendors, saved us time and helped us make an objective decision. Your implementation consultants kept us informed each week via conference calls and onsite meetings.
Robert Streit, Vice President
Beneficial Savings Bank