Community Commitment
Giving Back
At ICI Consulting, our work is rooted in service, both to the financial institutions we advise and to the communities where our team members reside. Community commitment is not a separate initiative for ICI team members; it reflects the same values of responsibility, integrity and long-term partnership that guide our client engagements.
ICI consultants and leadership actively support organizations that strengthen local missions, advance education, promote economic development and serve those in need. Through volunteering time, sharing expertise and contributing resources, our team stays engaged in causes that reflect a shared belief in giving back and making a meaningful, lasting impact.
Success Stories
“During the past 20 years in banking, I have worked with a number of consulting firms on vendor negotiations, technology initiatives, and strategic projects. Without question, the ICI team is the best consulting firm with whom I have worked.
During a recent contract renewal and negotiation, our ICI consultant quickly became an extension of our team. She worked closely with our executive management, legal counsel, and internal stakeholders to help us navigate a complex process and make informed decisions along the way. Her industry knowledge, responsiveness, and practical approach provided tremendous value throughout the engagement.
The engagement was worth the investment, and I would not hesitate to work with the ICI team again. I would strongly recommend ICI to any financial institution facing a complex vendor negotiation or strategic technology initiative.”
“When Citizens Bank & Trust first contacted ICI to help us with negotiating our core contract, none of us knew what to expect. From our first teleconference call with the ICI team, we knew we had contacted the perfect firm with the perfect group to lead us with our core contract negotiations.
Our ICI consultant hit the ball out of the park; he was incredibly personable plus his knowledge and expertise were invaluable in this process. We are forever grateful to ICI for the cost savings we will experience over the life of our new contract. Thank you so much, ICI, we give you our highest recommendation!”
“ICI Consulting was an invaluable partner throughout our core processor evaluation and contract renewal process. Working with our ICI consultant was a great experience, he was responsive, attentive and always available to answer questions and provide guidance.
Our ICI consultant’s expertise helped us navigate a complex decision with confidence, ultimately resulting in significant cost savings on our renewal. I highly recommend ICI Consulting to any financial institution seeking knowledgeable advocacy and expert guidance during a core contract review or conversion evaluation.”
“I highly recommend ICI Consulting to any financial institution evaluating its core technology strategy. The ICI team provided exceptional guidance from start to finish with complete transparency, deep industry expertise, and an impressive understanding of the core banking landscape.
Our ICI consultant was responsive, objective, and a true partner throughout the entire process, delivering world-class service every step of the way. The support and negotiation expertise were both invaluable, and I would highly recommend ICI to any institution looking for a trusted advisor.”
“Having ICI Consulting lead the process of Waterman Bank’s core vendor evaluation was invaluable! From keeping the project on track to negotiating contract terms and pricing as well as coordinating with legal counsel, every project detail was handled professionally and efficiently.
Our ICI consultant achieved results that exceeded our high expectations: a five-year Fiserv Precision renewal with exceptional pricing discounts and important contractual protections that support our bank’s growth strategy. He was a trusted advocate throughout the engagement and allowed our team to stay focused on running the bank. We highly recommend hiring ICI Consulting to any financial institution facing a core contract evaluation and negotiation.”
“ICI Consulting’s industry expertise and extensive network of contacts made our evaluation and renewal process far smoother than it would have been had we managed it on our own. Our consultant kept the process moving at a reasonable pace and brought the right people to the table, ensuring our concerns were heard and our needs were addressed.
ICI’s guidance helped us navigate complex decisions with greater confidence and provided valuable perspective throughout the process. We appreciated their responsiveness, professionalism, and commitment to helping us achieve a positive outcome.”