ICI Strategic Partnerships
Working in Partnership with Reputable Organizations Across the Financial Services Industry
ICI Consulting is proud to partner with a wide network of banking associations, bankers’ banks as well as state banking and credit union organizations across the country. Through relationships with groups such as the ABA, ICBA, and other strategic partners, we provide independent guidance and industry perspective surrounding core technology decisions, vendor negotiations and modernization initiatives impacting today’s financial institutions.
As a result of these partnerships, ICI supports member institutions with practical insights, proven strategies and hands-on advisory services that lead to stronger vendor alignment and better long-term outcomes. Our involvement reflects a commitment to staying actively engaged in the financial services industry and supporting meaningful conversations around technology strategy. If you are a banking or credit union organization interested in partnering with ICI, we invite you to start the conversation.
Contact us for more information on partnering with ICI.
Lance Tappa
SVP, Partner Relations
lance.tappa@ici-consulting.com
414-255-4944
Success Stories
“During the past 20 years in banking, I have worked with a number of consulting firms on vendor negotiations, technology initiatives, and strategic projects. Without question, the ICI team is the best consulting firm with whom I have worked.
During a recent contract renewal and negotiation, our ICI consultant quickly became an extension of our team. She worked closely with our executive management, legal counsel, and internal stakeholders to help us navigate a complex process and make informed decisions along the way. Her industry knowledge, responsiveness, and practical approach provided tremendous value throughout the engagement.
The engagement was worth the investment, and I would not hesitate to work with the ICI team again. I would strongly recommend ICI to any financial institution facing a complex vendor negotiation or strategic technology initiative.”
“When Citizens Bank & Trust first contacted ICI to help us with negotiating our core contract, none of us knew what to expect. From our first teleconference call with the ICI team, we knew we had contacted the perfect firm with the perfect group to lead us with our core contract negotiations.
Our ICI consultant hit the ball out of the park; he was incredibly personable plus his knowledge and expertise were invaluable in this process. We are forever grateful to ICI for the cost savings we will experience over the life of our new contract. Thank you so much, ICI, we give you our highest recommendation!”
“ICI Consulting was an invaluable partner throughout our core processor evaluation and contract renewal process. Working with our ICI consultant was a great experience, he was responsive, attentive and always available to answer questions and provide guidance.
Our ICI consultant’s expertise helped us navigate a complex decision with confidence, ultimately resulting in significant cost savings on our renewal. I highly recommend ICI Consulting to any financial institution seeking knowledgeable advocacy and expert guidance during a core contract review or conversion evaluation.”
“I highly recommend ICI Consulting to any financial institution evaluating its core technology strategy. The ICI team provided exceptional guidance from start to finish with complete transparency, deep industry expertise, and an impressive understanding of the core banking landscape.
Our ICI consultant was responsive, objective, and a true partner throughout the entire process, delivering world-class service every step of the way. The support and negotiation expertise were both invaluable, and I would highly recommend ICI to any institution looking for a trusted advisor.”
“Having ICI Consulting lead the process of Waterman Bank’s core vendor evaluation was invaluable! From keeping the project on track to negotiating contract terms and pricing as well as coordinating with legal counsel, every project detail was handled professionally and efficiently.
Our ICI consultant achieved results that exceeded our high expectations: a five-year Fiserv Precision renewal with exceptional pricing discounts and important contractual protections that support our bank’s growth strategy. He was a trusted advocate throughout the engagement and allowed our team to stay focused on running the bank. We highly recommend hiring ICI Consulting to any financial institution facing a core contract evaluation and negotiation.”
“ICI Consulting’s industry expertise and extensive network of contacts made our evaluation and renewal process far smoother than it would have been had we managed it on our own. Our consultant kept the process moving at a reasonable pace and brought the right people to the table, ensuring our concerns were heard and our needs were addressed.
ICI’s guidance helped us navigate complex decisions with greater confidence and provided valuable perspective throughout the process. We appreciated their responsiveness, professionalism, and commitment to helping us achieve a positive outcome.”
This was a critical strategic initiative for Centreville Bank, and as a mutual bank, we approached our core conversion with a clear responsibility to make a thoughtful, best-in-class decision that supports our long-term future. We knew having the right partner would make a real difference. ICI brought deep industry expertise and a broader perspective that helped us look beyond the expected options and fully understand the landscape.
ICI guided us through a complex process with clarity and focus, always keeping us grounded in what mattered most: our customers and our employees. This decision was ultimately about putting both in a better position, creating a more consistent, reliable experience for our customers while giving our teams the tools they need to work more efficiently and effectively every day.
In selecting Jack Henry as our core, we are confident we’ve chosen a platform that aligns with where we are headed as an organization. ICI’s partnership put us in a stronger position and gave us a high degree of confidence in both the decisions we made and the path forward.
“ICI’s expertise proved invaluable to our team during the vendor evaluation process. Their comprehensive analysis of the marketplace and insightful guidance allowed us to approach each stage with clarity and confidence. As a result of ICI’s strategic advice, we look forward to significant savings throughout our contract period.”
“Sewickley Savings Bank had an outstanding experience working with ICI Consulting throughout our core processing vendor evaluation and contract negotiation process. Our ICI consultant was exceptionally organized, thorough, and professional from start to finish. He kept both our internal team and the bidding vendors focused, accountable, and on schedule throughout the engagement.
What stood out most was our consultant’s ability to objectively present the strengths and weaknesses of each proposal without introducing bias, allowing our team to make informed and confident decisions. His industry knowledge and practical insight regarding the proposed products and services proved extremely valuable as we evaluated our options.
Our consultant was also a strong advocate for the Bank during negotiations. Through his efforts, he helped us save several hundred thousand dollars while also carefully reviewing contractual language to ensure the Bank was properly protected and not exposed to unnecessary risk. In addition, he successfully negotiated post-contract implementation timelines and meaningful service level agreements that aligned with our operational expectations.
ICI Consulting brought significant value to this process. Our consultant’s leadership, expertise, and attention to detail were instrumental in delivering a successful outcome for our organization.”