“Sewickley Savings Bank had an outstanding experience working with ICI Consulting throughout our core processing vendor evaluation and contract negotiation process. Our ICI consultant was exceptionally organized, thorough, and professional from start to finish. He kept both our internal team and the bidding vendors focused, accountable, and on schedule throughout the engagement.
What stood out most was our consultant’s ability to objectively present the strengths and weaknesses of each proposal without introducing bias, allowing our team to make informed and confident decisions. His industry knowledge and practical insight regarding the proposed products and services proved extremely valuable as we evaluated our options.
Our consultant was also a strong advocate for the Bank during negotiations. Through his efforts, he helped us save several hundred thousand dollars while also carefully reviewing contractual language to ensure the Bank was properly protected and not exposed to unnecessary risk. In addition, he successfully negotiated post-contract implementation timelines and meaningful service level agreements that aligned with our operational expectations.
ICI Consulting brought significant value to this process. Our consultant’s leadership, expertise, and attention to detail were instrumental in delivering a successful outcome for our organization.”