Client Challenges
Banks and credit unions are continually challenged by changes in revenue models, keeping pace with technological innovations and competitive pressures. When trying to assess overall strategic goals, priorities and productivity of the back office and operational areas, financial institutions are often shackled by internal politics and exposure to the broader market.
Performing due diligence on the industry solutions and assessing what your needs are in terms of internal training, leading-edge or established technology are essential strategies. Long-term goals and objectives must be linked with practical strategies, tactics and initiatives that move the organization toward achieving its stated purpose.
Solutions / Benefits
To take advantage of the strategic opportunities and minimize the risks, ICI recognizes that there are no cookie-cutter approaches. ICI will conduct a comprehensive survey of your solutions, technology, workflows, processes, branches and back office operations to include the following areas:
- Core processing system and ancillary solutions
- Existing technology contracts review
- Benchmark operational/technology costs relative to peer banks and credit unions
ICI will deliver a plan that is all-inclusive, unbiased, easily implemented and a source of guidance for future decisions. ICI will make recommendations for improvements, show where investments may be required and ensure technology investments are in line with your banking goals. We want to avoid providing just another binder on the bookshelf, and enable your organization to quickly execute new strategies and initiatives that ultimately increase customer satisfaction, retention and cross-selling opportunities.
Our Experience
“The Business Case and Total Cost of Ownership Report (TCO) that you drafted on our behalf assisted us in thoroughly and accurately assessing and comparing vendor capabilities and pricing.”
Tony Schoen | CFO | First Savings Bank of Clarksville, Indiana
- over $1B
- Illinois Bank
- Michigan Bank
- Ohio Bank
- Pennsylvania Bank
- $1B-350m
- California Bank
- Delaware Bank
- Delaware Banks
- Florida CU
- Florida Bank
- Kansas Bank
- New Jersey CU
- New York Bank
- New York Bank
- Pennsylvania Bank
- Wisconsin Bank
- less than $350m
- Colorado Bank
- Louisiana Bank
- Minnesota Bank
- Montana Bank
- Oklahoma Bank
- Tennessee CU