ATM Hardware & Maintenance Negotiations

ICI’s ATM Division has been established to help our clients evaluate their strategic needs by using our extensive knowledge to provide insight regarding industry guidelines and current technology to negotiate future purchases and current ATM related contracts.

Client Challenges
Solutions / Benefits
Our Experience

Client Challenges

Technology modernization has rapidly advanced the ATM channel well beyond a “means for cash” and into a vessel to be used as a logical extension of the Financial Institutions’ distribution channels. However, industry regulations, changing consumer preferences, technology upgrades and enhancements, are all events that are present and can be challenging for Banks and Credit Unions in today’s environment. With these challenges comes change which can require RFIs, RFPs, new contracts and potentially new ATM technology partners.

Navigating through these obstacles can be cumbersome and costly for any organization. ICI’s ATM Division has a proven methodology designed around maximizing your revenue and minimizing your costs from the initial vendor selection throughout the entire relationship lifecycle.

Solutions / Benefits

There are many facets to achieving optimization within an ATM ecosystem. Our approach to developing a series of recommendations that are unbiased and aligned with our customers strategic plans are critical to making sure your technology dollars are maximized to their fullest extent. At a minimum, our teams focus on the following:

ATM Equipment Supply

  • Vendor Evaluation
  • Lease vs. Purchase

ATM Switching Services

  • Transaction Processing
  • Gateway Services
  • Recon & Settlement

ATM Site Location

  • Site Selection
  • Construction
  • Rigging

Incident Management

  • Reporting
  • Trouble tickets & resolution
  • MIS reporting

ATM Field Services

  • First Line Maintenance
  • Second Line Maintenance
  • Cash In Transit

Our Experience

Our team is comprised of some of the best, brightest and most respected executives in the ATM industry. We bring a multitude of backgrounds and experience to the table to maximize our customers value. With hundreds of collective years of experience, we are confident our talent and output are second to none. You can rest assured we will deliver the highest level of value to you and your organization with the maximum level of integrity and efficiency.